Privacy Policy

This policy describes how CutSuite (“we,” “us”) collects and uses information when you use our marketing site, admin dashboard, super-admin tools, and related services.

Information we collect

Account holders (company admins and team)

• Name, email, phone (if provided), and password (stored as a one-way hash)
• Google account identifier if you sign in with Google
• Usage data such as IP address, browser type, and audit logs of admin actions
• Billing information processed by Stripe (we do not store full card numbers)

End customers (your company's site visitors)

• Contact details, property address, and quote or service request information
• Optional account credentials if they register
• Photos uploaded for estimates, when provided
• Phone numbers used for service notifications when your company enables text alerts

How we use information

• Provide, secure, and improve the platform
• Authenticate users and enforce access controls
• Send transactional email or text notifications configured by your company
• Process subscriptions and comply with legal obligations
• Detect abuse, fraud, and security incidents

How we share information

We do not sell personal information. We share data only:

• With service providers that help us operate the platform (hosting, email, payments, maps, file storage, captcha, rate limiting) under contractual safeguards
• With the lawn care company whose site a customer interacts with (their data controller)
• When required by law or to protect rights, safety, and security
• In connection with a merger, acquisition, or asset sale with notice when practical

Retention

We retain account and operational data while your subscription is active and for a reasonable period afterward for backups, billing records, and legal compliance. See our Data Rights page for deletion and export requests.

Security

We use industry-standard measures including encrypted transport (HTTPS), hashed passwords, role-based access, and audit logging. Details are on our Security page.

Cookies and similar technologies

We use essential cookies for authentication and session management. We do not use third-party advertising trackers on the platform apps.

Children

CutSuite is a business service not directed at children under 13. We do not knowingly collect information from children.

Your rights

Depending on where you live, you may have rights to access, correct, delete, or export your personal information. Platform subscribers should contact us; end customers should contact the lawn care company they interacted with first, and may also reach us as described on our Data Rights page.

International users

We primarily process data in the United States. By using the service, you consent to transfer and processing in the U.S. and other locations where our providers operate.

Changes

We may update this policy from time to time. Material changes will be posted here with a new effective date.

Contact

Privacy questions and requests: legal@cutsuite.us.